Whether you're seeking useful legal insights or simply curious about the world of personal injury law, Not Another TV Lawyer offers invaluable information and perspective from dedicated professionals who treat their clients like family.
Join attorney Chris Shakib and his seasoned paralegal, Jessica Hall, as they guide you through each step of the process—from the incident to medical treatment through potential lawsuit settlements.
Each season of this podcast will walk you through the behind the scenes of different types of personal injury situations, beginning with Season 1 on automobile crashes.
Not Another TV Lawyer is a podcast sponsored by Terrell Hogan law firm, serving Jacksonville and Florida for over 50 years.
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Pre-suit demands are a foundational step in personal injury law, especially in cases involving auto accidents. This formal demand is made to insurance companies on behalf of the client to seek fair compensation for damages without filing a lawsuit. A well-prepared pre-suit demand can often expedite case resolution, resulting in a settlement and avoiding the lengthy and costly litigation process.
As Chris Shakib put it during this episode, "The benefit of doing a pre-suit demand, sending a letter to the insurance company, trying to settle the case, is that it's so much quicker than any other thing that we do." Many cases, particularly auto accidents, can be resolved within 60 to 90 days through a pre-suit demand—much faster than traditional litigation, which can take months or even years.
In this episode of Not Another TV Lawyer, hosts Chris Shakib and Jessica Hall from Terrell Hogan Law Firm explain the intricacies of pre-suit demands. They discuss the process, benefits, and importance of effective pre-suit demands in auto accident cases, aiming to maximize client recovery before litigation. Throughout the episode, they emphasize the significance of constant communication with clients and the strategic use of case management software to ensure comprehensive and efficient handling of cases.
Video time-stamps are available at the end of this blog in the Episode Notes.
When someone is involved in a car accident, they often face a complex process in pursuing compensation, especially if there are injuries or disputes over fault. Navigating this process effectively requires the injured party to work closely with a law firm that understands the legal, financial, and personal stakes involved. Communication between the client and the law firm becomes especially critical when preparing a pre-suit demand—an essential step in seeking fair compensation without immediately filing a lawsuit.
In auto accident cases, liability is often clear, making insurance companies more amenable to settling. A thorough and compelling pre-suit demand helps clients “walk away with the largest percentage of the total recovery,” which is particularly valuable for clients facing high medical bills and other expenses.
In this article, we'll discuss the benefits of open, thorough communication between the lawyer and the client and their medical providers in developing and delivering successful pre-suit demands.
Effective client-lawyer communication ensures that a pre-suit demand is not only comprehensive but also compelling. For a law firm like Terrell Hogan to negotiate a fair settlement, they need to thoroughly understand the client's perspective, medical needs, and financial losses. Every detail, from the client's pain levels and treatment history to personal accounts of how the injury affects daily life, helps in building a case. Good communication serves to:
Clarify Expectations: Clients may not fully understand what to expect in terms of timeline, compensation, or the complexity of their case. Regular communication ensures they have a realistic view of the process and potential outcomes.
Ensure Accurate Documentation: Any gaps in medical records, witness statements, or details of the accident can weaken a case. A lawyer relies on open communication with their client to identify all possible sources of evidence and document every aspect of the incident and its impact.
Build Trust and Reduce Stress: The aftermath of an accident can be stressful and overwhelming. When clients feel informed and heard by their attorneys, they are more likely to have confidence in the legal process and focus on recovery.
Strengthen Negotiation Position: A well-documented case presents a stronger argument to insurance companies and opposing parties. Communication helps ensure that the lawyer has everything they need to justify the compensation demand and advocate effectively.
Jessica Hall shared her approach to crafting comprehensive pre-suit demands on the podcast. "I want to tell the story. I want the story to be accurate. I want to paint the picture of how this crash has affected our client," she states. This approach involves gathering comprehensive medical records, injury and property damage photos, and compiling every relevant detail to create a full picture of the client’s experiences and losses.
Chris emphasizes that effective demands require "a lot of communication back and forth with the client." Jessica echoes this, noting that frequent client interaction not only ensures the team is informed of any treatment changes or new developments, it helps them make sure they are gathering all the necessary documentation and support to meet the requirements used by insurance adjusters to assess the demands. The team at Terrell Hogan knows that if their demand letter can demonstrate to the insurance company the human aspects of the situation, they are more likely to help their client maximize their recovery in the most effective and efficient manner possible.
While crafting the pre-suit demand, a personal injury law firm can also play a crucial role in negotiating medical bills, which is especially valuable for clients facing high costs after an accident. By leveraging their experience, negotiation skills and relationships with healthcare providers, attorneys can often negotiate reduced charges or set up manageable payment plans.
Jessica emphasizes the value they put on building and maintaining strong relationships with medical providers and other experts and professionals in the area. This not only helps them ensure accurate billing and documentation for the pre-suit demand, but also puts them into a solid position to negotiate and reduce medical bills for their clients. As she explains, her firm builds trust and maintains a reliable reputation with providers so that they know they're going to get paid from a settlement, which helps foster cooperation.
Pre-suit demands are a powerful tool for securing efficient and fair client recovery. By telling a client’s story fully and accurately, carefully documenting every relevant detail, negotiating down medical bills, and maintaining consistent communication, attorneys can achieve optimal results without the delays and costs of litigation.
If you're involved in an auto accident and need assistance navigating the complexities of personal injury law, don’t hesitate to contact Terrell Hogan Law. They’re here to ensure you receive the justice and compensation you deserve.
Tune in to gain insights into their expert approach to personal injury law and understand why pre-suit demands are crucial for quick and favorable settlements.
00:00 Introduction to Not Another TV Lawyer
00:33 Understanding Pre-Suit Demands
02:11 The Process of Drafting a Demand Letter
05:39 Benefits of Pre-Suit Demands
06:58 Maximizing Client Recovery
11:18 Importance of Client Communication
15:57 Case Management and Technology
28:44 Conclusion and Contact Information
Introducing the Hosts
Chris began his career fighting for victims’ rights as a state prosecutor of violent criminals. From 1992 to 1996, he prosecuted bad guys and witnessed the life-long harm criminals inflicted on their victims, because they made a conscious decision to do wrong, often for financial gain. Since then, he’s transferred that passion for holding bad guys accountable and helping victims to the civil justice system.
As a partner at Terrell • Hogan, Chris advocates for those injured or killed by medical malpractice – including women injured in an alleged breast implant warranty scheme – defective drugs, defective medical devices, pharmacy negligence and consumer products. He is driven to stop companies and practitioners from putting profits over people, especially when they knowingly provide a product or service that hurts consumers or falls below industry standards. He also represents victims of defective consumer products, commercial truck accidents and motor vehicle crashes.
Chris is married to Jaime Lee Shakib and is the proud father of three children: Ashley, Evan, and Stella-Jaymes. An avid surfer, runner, and amateur boxer, he considers the mountains of Western North Carolina his second home.
Originally from East Texas, Jessica began her legal career in 1999 as a Marine spouse stationed in North Carolina. As a result of being a former military spouse, Jessica has lived in multiple locations and has gained valuable legal expertise through her travels and experiences.
Jessica is a proud member of a military and law enforcement family. Her father was a deputy sheriff, which instilled Jessica’s love for justice and the law and prompted her to enter the legal field.
Jessica received her associate’s degree in paralegal studies from Florida State College at Jacksonville, her bachelor’s degree in criminology and criminal justice from the University of Texas at Arlington, and a master’s in law from Florida State University College of Law. She aspires to attend law school in 2025 and become an attorney.
Jessica is a paralegal to attorney Christopher Shakib at Terrell Hogan Law and has been at Terrell Hogan since 2022. Along with Mr. Shakib, Jessica serves as a passionate advocate for her clients. In addition to her paralegal duties, Jessica handles marketing for Mr. Shakib and is often sought out for her expertise in various areas.
Jessica is single and the devoted mom of a rescue dog. Jessica is a diehard Texas Longhorns fan, and an avid video gamer.
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Production Credits
Mix Theory Studios, a music and multimedia design studio located in downtown Jacksonville, Florida, is producing Not Another TV Lawyer podcast.
About our Sponsor - Terrell Hogan Law
Serving Jacksonville, Florida for 50 years, Terrell • Hogan Law is your trusted destination for exceptional personal injury representation, covering a wide range of cases such as wrongful death, trucking accidents, defective products/drugs, medical malpractice, nursing home abuse, asbestos, mesothelioma and more.
Additionally, our expertise extends to civil and business litigation, addressing contract disputes, tortious interference, defamation, premise liability, warranty, fraud cases, and real estate property disputes as well as criminal cases.
With a focus on personalized attention and steadfast advocacy, we’re here to provide tailored solutions to protect your rights and pursue the justice you deserve across all areas of law.
Jessica Hall, paralegal to Christopher Shakib, ESQ.
Phone: 904-632-2424
Email: [email protected]
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